Worst Pret ever been too. Absolute rip off. Worst cold latte ever.
One of the staff was rude when i confronted him he came right on my face as if he was going to punch me. I think I’m paying them £30 a month so that their staff can be rude with me. I asked for the complain procedure they started laughing at me.
You must be happy to have a rubbish team. We order something and get delivered something else. Staffs, No words to describe them. Disgusting.
I ordered an oat cappuccino and the barista made a regular cappuccino. Mistakes happen, however the lady who took my order argued with me saying I never asked for oat- going back and fourth with me. ( I am lactose intolerant ).I wanted to ask for her name and explain how her attitude was unacceptable to a customer but she disappeared. She had fair skin and brown hair in a ponytail. I use Pret all the time and she honestly ruined my day.
Got a flat white that was more like water