Premier Inn Matlock hotel

Friendly staff and comfortable rooms

Glacial food service in the restaurant. It was more than half empty. Part of my bathroom fell off next to the toilet. Other than that, very comfortable.

The room and everything was like a normal premier inn, but the restaurant on the other hand was a different story. We booked a Premier Inn because they always have a restaurant attached, this one didn’t and only had their own. I ordered the dough balls which were rock hard and had to be remade, the kids pizza was clearly frozen, with no flavour either. The burger was bland with no flavour, the chips were bland and the pancakes were cold and dry. There was only 2 staff members running about the place, meaning our food sat under the hot plate for 5 minutes before a waiter brung it over, obviously not their fault as they were doing their best but the establishment was clearly under staffed, with only one person in the kitchen. Won’t be eating there again.

Great room good night sleep poor wifi

Okay hotel in line with Premier Inn standards. Lacked a bar and draught beers. Nearby activities: Matlock and Bakewell sightseeing

Premier Inn in Matlock hotel exceeded all my expectation! The staff members were incredibly friendly and went out of their way to ensure that my stay was comfortable. The rooms were not only nice but also impeccably tidy, showcasing a level of cleanliness that truly impressed me. The attention to detail was evident in every aspect of the room, from the neatly made beds to the sparkling clean bathrooms. Overall, my experience at Premier Inn Matlock hotel was nothing short of fantastic. I would highly recommend this establishment to anyone looking for a pleasant and comfortable stay in Matlock. I will definitely be returning on my next visit to the area! Rooms: Spotless, clean, comfortable and decent size. Safety: Door locks and cameras round and in the building. Locating and car park safe as well. Food & drinks: Food is decent, breakfast plenty and spot on.

Stayed here last year for valentine's and I rang the reception beforehand if they could do a little surprise or a treat for when we enter the room. They had champagne, roses, chocolate, petals on the bed and everything. The staff at the reception were incredible and so thoughtful. Matlock is a beautiful quaint town, would not stay anywhere else than here, easy to walk from the station too!

Good location for Matlock, Matlock Bath, Bakewell and Buxtion area. There is plenty of parking and easy to find. Own restaurant was good for evening meal but second night no chefs turned up to only basic food available. Breakfast was disappointing with the choice of cold foods and hot Breakfast was uninviting. Rubbery scrambled egg, congealed fried eggs, empty dishes waiting to be refilled. Breakfast plates out of the plate warmer were stone cold both days. Staff (other than kitchen) were very attentive and helpful. Rooms: Good standard Noteworthy details: Helpful front of house staff