Premier Inn Hemel Hempstead West hotel

Wonderful stay, clean rooms, comfortable beds. Fantastic service with a special thank you to Aireen whose beautiful smile and exceptional efficiency made our stay extra special.

Great location for access either way on the A41 and close to family who we were visiting. On the first night we were greeted by Aireen and Holly who were extremely welcoming and friendly, any of the times we say either of them we were greeted with a smile and conversation. Both members of staff were lovely and more than helpful with all of the kids loving to say hi too. The hotel was up to the usual Premier Inn standards although worth noting this is an older hotel without air conditioning if you're planning a summer trip. Overall great experience and in particular we would love to praise Aireen and Holly for making the stay extra enjoyable.

A great location for workers. Parking can be testing, rooms spacious and clean.

We stayed over Easter weekend with our 2 children. Huge shout out to Aireen who was incredible with both Jemima and Remi in the restaurant on the thursday evening as we had it to our selves as the hotel was empty, she really went above and beyond with nothing being too much trouble. She was super generous and kind not only to us but also my inlaws whom joined us for breakfast on Good Friday morning. Our only complaint so to speak - anyone know a way to make over tired kids sleep?

Very comfortable room.

A little out of the way but well worth finding, the staff were absolutely fabulous they couldn't do enough to make us feel welcome and the food was great both breakfast and evening meal Rooms: The rooms are very spacious and comfortable with a good size television and tin coffee making facilities the bed however was extremely large Food & drinks: There is a bar here and an in hotel restaurant that serves excellent food breakfast came piping hot and it was cooked to order not like some restaurants where it's cooked and puts on hot trays buffet Style

It was a quick stay over and didn’t have much time to spend in the hotel but it was good for the little bit of time spent. Rooms: Was too hot in the night, the fan wasn’t working