Ratings of Potbelly

google
Google
4.3
(433 Reviews)
tripadvisor
TripAdvisor
4.0
(9 Reviews)

Happy Hours & Specials

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Location & Hours

Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.

601 W 15th St
Plano, TX 75075
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

Recent Reviews

google
Mar 2024
After talking a big game about remembering what was on my sandwich, he asked for toppings before the sandwich had gone through the toaster, he made my sandwich incorrectly. Was busy talking to his coworker about how he just got hired on to be on track for a management position. How do I pay $16 for a sandwich and it’s not even made correctly. AND you’re making this chatterbox a manager? Laughable .
google
Jan 2024
The employees are useless. Not only are they slow but they are also rude and seem to have no knowledge about the food they sell. When asked what's the difference between deli mustard and regular mustard no one in the store could answer me. Do they sell regular mustard? No. What kind of sandwich shop doesn't have regular mustard?? The bread tasted like it was from last week. And even though the sandwich was toasted it was somehow cold. Overall this was a terrible experience and I'll never no back
google
Nov 2023
Great sandwiches
google
Nov 2023
The server had a attitude. He acted like i was bothering him. Kept asking me question after question I finally told him it's just a sandwich stop making it difficult.
google
Oct 2023
I guess any given day they close early so maybe call them before you waste your time driving there
google
Aug 2023
Disappointed because my family and I have been coming here for yearsss. All of a sudden they don’t know the difference between “light” and “regular” hot peppers. The last 2 orders had to be thrown in the trash, even after scraping the peppers off, Light peppers taste like heavy and regular taste like extreme and messy, never experienced this til now
google
Jul 2023
Nice restaurant. First time visiting here. Had the Mediterranean chicken sub. Was pretty good with lots of toppings. Personally I liked their peppers.
google
Jul 2023
30 min wait for my to go order after its ‘ready time’. Would have been faster to wait in the line and order.

Frequently Asked Questions

What is Potbelly's rating?
Potbelly is rated an average of 4.2/5 stars across various online platforms.