Potbelly

Unfortunately, our experience Tuesday night was not great. We ordered from the app and got one of the “off menu” sandwiches. Fist of all, they forgot our chips so we had to circle back to grab those. When we got home, we noticed BOTH of our sandwiches were missing provolone cheese. All of my toppings were missing from my sandwich. Literally just gave me meat & bread. The receipt on my sandwich bag lists all of the toppings I was supposed to get but none of that was included. HOW does this happen?? I’m honestly confused how that gets missed when the receipt literally tells you what to put on the sandwich.

Quality control seems to have taken a hit recently. Last couple of orders either have had items missing or made incorrectly.

Thank you Steven for the excellent sandwich! He was courteous, professional, and amazing speed of service! The food quality was simply great! I highly recommend Potbelle's in the DFW METROPLEX.

I LOVE coming here!! The staff is always friendly and the food is ALWAYS fresh!!!

The Italian Sandwich was more like a “sad-witch”…meat was stale & uninviting, mayo was clumped to one side & not evenly spread on the bread. The worst part of this saga is the piece of unidentifiable, foreign plastic object that was masqueraded as onions! OMGOODNESS! This could kill somebody if swallowed! NO JOKE…this situation is serious & a visit by the Health Department is warranted IMMEDIATELY!

Awful

These are the best sandwiches anywhere, period. Hot and toasty and delicious!!

Always great when you order 3 sandwiches and there’s no lettuce tomato onions or mayo/mustard. Didn’t even ask if we wanted them. Also great when you order a chicken club and it’s just cheese and chicken and no bacon. Great work guys! Didn’t know people could do sandwiches below the bare minimum.