Ratings of Popeyes Louisiana Kitchen

google
Google
3.2
(535 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


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Location & Hours

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

24431 Stone Springs Blvd
Sterling, VA 20166
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

Recent Reviews

google
Jun 2024
My recent visit to Popeyes was extremely disappointing, largely due to the unprofessional behavior of the shift supervisor, Sandra. Upon arriving at the drive-thru, I was instructed to pull into a parking spot and wait for my fried chicken sandwich, despite the customer in front of me having the same order and not having to wait at all. This blatant favoritism left me feeling frustrated and undervalued as a customer. To make matters worse, the African American employee taking orders through the drive-thru displayed rudeness when I asked about specials. His response was curt and dismissive, contributing to the overall unpleasant experience. Not to mention, his name tag was pinned inside out therefore creating an enviroment were customers are unable to properly complain due to not knowing his name. In addition, this same employee was not wearing gloves and continously pulled out his phone while handling drinks along with 3 other employees constantly on their phones while handling food. Prior to being told to pull into a parking spot and wait, I requested two additional sauces. Sandra's demeanor turned sour, and she responded with noticeable attitude. Her lack of professionalism and blatant disregard for customer satisfaction further highlighted the incompetence of the staff. In conclusion, this visit to Popeyes was marred by the worst customer service I have ever encountered. From inconsistent wait times to rude and unhelpful staff, I strongly advise against visiting this location if you value quality service and respect as a customer.
google
Jun 2024
It's a great spot. My food was fresh, the restaurant and the restrooms were very clean. The staff is helpful and kind.
google
Jun 2024
Es buena comida rico pollo con papas
google
Jun 2024
It’s Popeyes.
google
Jun 2024
I used to be a regular customer here, the good news is that the manager is a great one, BUT not the lady shift supervisor. I always order a family custom order and I pay extra for it, $70 to $80 usually, this time it was $100+. No spicy chicken, and no willingness to cook new, completely messed up order, dry chicken, some seems to have been in the warmer for a very long time. The final thing, I asked for sauces for my 12 people order including the kids, I got 6, or else I have to pay more in addition to what I already paid. IF and IF there is a next time in this branch I'll make sure this lady don't take or touch my order, or else I won't go there anymore.
google
Jun 2024
Not sure what’s up with this Popeyes location but the food is consistently worse than any other Popeyes in the area. They also charge for a single sauce, not extra sauce, ALL sauce. I’ve got the wrong order multiple times. Do yourself a favor, make the drive to any of the other locations. Some of the staff are friendly though, at least. Doesn’t make up for all the bad though. Like others. I have given this place multiple tries. This was the last attempt.

Frequently Asked Questions

What is Popeyes Louisiana Kitchen's rating?
Popeyes Louisiana Kitchen is rated an average of 3.2/5 stars across various online platforms.