Popeyes Louisiana Kitchen

They close way to early and there slow please get rid of these sorry people you close at 10 not 9:11

Wife and I went to this location about two hours ago and ordered spicy chicken sandwiches, we both took a couple bites of the sandwiches and they were the most disgusting sandwiches we ever tasted and now we are both sick. This location needs to be shut down now!!!!!!!

Worst Popeyes ever bad service missing items and rude employees

Terrible!! place dirty, nasty food, customer service real bad, food takes an hour and it’s a fast food spot make it make sense

As we traveled from Oklahoma City to Atlanta Georgia We were impressed how friendly the employees were when we are in Georgia again this is our place to get good food fast. Dwight and Kathy Sampson OKC

Let me start by saying that this location is trash. The food was good as always, but the service is the absolute worst. Popeyes is notorious for poor customer service. The Snellville location specially is extremely egregious with now nonchalant and apathetic they are towards customer service. Myself and several customers I know deal with it because the food is good, but taking 2 apple pies out of the trash and giving them to me is extremely disrespectful. I went through the drive through and was told I had to pull forward and my food will be brought out to me. Okay, no big deal. When my food arrived, there were two problems. A) The bag was missing a side for one of the 3 meals I ordered. (I unfortunately didn't catch this until I got home. smh) B) They place two biscuits in the bag instead of the 2 apple pies I ordered. I go inside to notify them of the mixup. The cashier told me that there weren't any pies ready and offered a couple different replacement items that I wasn't interested in. He said he can drop some if I was willing to wait. I told him no thank you and I'll just take a refund. That's when he looked confused and worried. He paced back and forth a couple times looking for a solution and offered a couple more items. I declined and said I just wanted the refund. With deep concern told the Manager, who was standing at the end of the counter, then they both went to the back of the store... The manager came back to the counter, and the cashier came back up a few moments later with a bag and two apples pies. They were cold and hard. I'm assuming the pies came from the trash because they did NOT come from the Kitchen or the heated staging area that is clearly visible for all customers to see. Why in the world would you give me food that did NOT come from the kitchen and think that is okay? I will NOT go back to this location ever again. Nor will I recommend this location to anyone I know or meet. If you are reading this, save yourself some frustration and do NOT go to the Popeyes Snellville location. It's not worth the time you have to wait, having to deal with abrasive employees who don't even seem to care, the frustration of getting your order wrong, and the negative energy of getting pissed off because you knew better than to go here anyway. Don't do it. Save your money and your piece of mind.

I decided to ride through the drive thru and immediately wished I had gone elsewhere. 2 cars in front of me waited 20 minutes, the speaker system is terrible and the young lady taken orders was short and seemed to be rushing me to finish my order. When I get to the window there was no greeting and my food was just shoved out of the window with no words.

Pulled up to the drive-thru an hour before closing because the doors to the inside were locked. While sitting at the speaker, no one took my order and they pretended I wasn’t there.

Came at 7:44 for picking the order I got my order at 8:39 they wasting too much time