Popeyes Louisiana Kitchen

3.6
(460 Reviews)
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Ratings of Popeyes Louisiana Kitchen

google
Google
3.6
(460 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

1783 E Capitol Expy
San Jose, CA 95121
Monday
10:30 AM - 9:30 PM
Tuesday
10:30 AM - 9:30 PM
Wednesday
10:30 AM - 9:30 PM
Thursday
10:30 AM - 9:30 PM
Friday
10:30 AM - 9:30 PM
Saturday
10:30 AM - 9:30 PM
Sunday
10:30 AM - 9:30 PM

Recent Reviews

google
Oct 2024
They need too start being more consistent with wait times. There was a time when I ordered first than the person behind me and they got their order first than me. Dont know how that happend. Then I ordered a second time for a family member back at home, waited close to 30 mins.
google
Oct 2024
Very rude lady taking the orders!
google
Oct 2024
Worst service. Chicken is rotten. Very bad experience.
google
Oct 2024
The food is worst to begin with, further I am not recommending this outlet to anyone...did not like the behaviour of the staff
google
Oct 2024
Unfortunately, this location is always a mess and orders get mixed up and delayed way too often. Good thing Raising Cains is opening so there will be an alternative soon.
google
Oct 2024
Must be under new management. The people working here all seem like they are mad at the customers for ordering.
google
Jul 2024
They won't give you a cup for water anymore! The previous management didn't do that. My boyfriend refused to order any food because of it, on principal. He got something from Wendy's instead in the same shopping center. Never going back unless they change this stupid policy. This is the only fast food place I know of that doesn't give you water. And we go to them all the time.
google
Jun 2024
Worst customer service at any Popeyes ever. They won't even give you a cup for water even though the drink vending machine has a water dispenser. They want to charge you for a full drink. I tried pleading with the lady at the counter but their reasoning did not make anysense. I think they just don't trust customers to not get a beverage when they give a drinking cup. Also the general friendliness level of the other workers are low as well. This Popeyes also charges more than other Popeyes in the area. Go to other Popeyes for a better experience.
google
May 2024
Horrible service
google
May 2024
Ordered my food on the new Kiosk machine at 9pm, didn't get my food til 9:35, the workers there were rude too, i will not be coming back here
google
Apr 2024
Lazy casher tonight! Specially if you paying credit cards! Don’t want comeback here any more! I hope he gets fired one day! Cheap salary anaway!
google
Apr 2024
Horrible horrible customer service. Took my grandma 89 years old and she didn’t know how to use a kiosk she went to the counter to order and they told her she needed to use a kiosk. If she went alone she wouldn’t have been able to order. As i was helping her the employees seemed to just be standing around. I went on to help other older customers who were struggling with the kiosk while the employees stood behind a counter talking. My mom called the store to complain and the phone rang and rang with no answer. We then went to call the feedback number and instead of talking to someone they tell you someone will text you soo to help you. My mom had a hard time texting she doesn’t know how to that well. Anyway never again it was terrible it sucked if I could give a negative I would.
google
Apr 2024
tuesdays most packed because of deals and promotions. chicken is good

Frequently Asked Questions

What is Popeyes Louisiana Kitchen's rating?
Popeyes Louisiana Kitchen is rated an average of 3.6/5 stars across various online platforms.