Terrible customer service. Staff rude and not friendly or helpful
They opened 10 mins LATE at 10:40.
Paula the manager was yelling, “where are my keys?!”, while coughing all around the place before she finally found the keys.
Finally got in and she said, “sorry the cook is out, we had to wait for a new cook. So u have to wait another 15 mins for the chicken to cook.”
Not punctual, no service, & no apologies.
Never coming to this branch again.
Claims to be open until 10pm, but mostly closed by 930. The Night Manager would rather flirt with the young girl at the counter than have her do her job. Using the kiosk, I ordered a large sweet tea @ 925, and @ 930, before I was given the cup to put it in, the manager dumped out the sweet tea, telling me it was "too old, not good", and he's not making more. Maybe I should have cancelled my $20 order and gone elsewhere. I'm not going back. Totally ghetto scene.
Food came out fast but tasted terrible.
1551 Saratoga Ave San Jose CA, location sucks, horrible customer service. I ordered ahead and waited for another 15 mins for my order. They couldn't tell me why I have to wait. All they said it's the app and it's corporation's fault. Manager needs customer service training, including the staff.
No complaints on Classic Popeyes chicken flavor. Good amount size ( additional pieces if there are smaller ones) but parking is not ez. This is a my pick up place when there are 2 folks in the car :)
Great fried food but suggest to add grilled options.
sometimes it's like buying chicken jerky I can get that at Target
This is my go to for Popeyes Chicken sandwich.