Tonight was a bad experience at this place . We pulled to the drive thru to order which was taken at 9:43 pm I specifically asked the order taker if it was too late for us to place an order. Her response was "0h no order when you're ready" we pull up with 2 cars in front of us. We waited in line like our order was being prepared in Popeyes chicken fashion. At 10:12 pm a staff member walks to our vehicle and states we are closed now. So you take my full order just to come back and tell me you are closed now. I asked to speak to a manager on duty the employee walked back to the facility and proceeded to mind her business I greatly appreciate this night .
Poor customer service placed a order in advance on the app and nothing was even ready I guess the app needs updating because apparently they don't get orders according to the app they just make the order when you arrive which makes the app pointless in my opinion that's the whole purpose of placing an order on the app to have my food ready when arrive at the specific time I chose.
Chicken was hot and fresh. Biscuits were warm and flakey. Overall an enjoyable trip for food.
Lost the two brain cells we had left after driving for 8 hours. The staff there is horrible and chicken is smelly af
Service was O.K. some things were not stocked by drink fountain, but food was fresh, hot and flavorful.