Popeyes Louisiana Kitchen

They don't do separate orders per vehicle, food orders inaccurate, and slow service.

Popeyes has sadly gone down hill ! The food nor the service is what it used to be!! I don’t understand WHY if I decide to wait for fresh cooked chicken why can’t I have it fried HARDER & LONGER that’s crazy !! The chicken is ALWAYS wet & slippery on the inside & it’s not 1 location it’s ALL of them!! Popeyes can’t get my business no more ! I not mad about it either because I spend 50-60 $ every time I go, so Thanks for inspiring me to keep my $$

They were rude, told us 5 minutes on our food and took 20 minutes to get it. First time there won't go back.

First time eating popeye's.We'll never go back again.Customer service was bad.Food was bad.What's told five minutes and waited to twenty minutes. Called to ask why it was taking so long. Lady Was rude as hell and was screaming at me though the phone

Ordered my food was waiting for them to put it together couple door dash orders came in pickup up and left another customer come in orders two meals cheaper than the dinner I was waiting for mine to get put on the counter and the guy that ordered after me got his food first and I had to take old chicken and wait even longer will definitely think twice about going back until they learn what customer service is and how it works I used to get my dinner here at least once a week or more but not any more will go to KFC instead

While I cannot comment on the food here as I am just a delivery driver for Uber Eats and Door Dash, I can tell you the customer service and speed of this location is the best in greater Lansing. I visit many Popeyes in the Lansing area and this location is by far the best. Quite frankly, this is probably the fastest fast food restaurant in Lansing. I pick up deliveries here all the time and never think twice about accepting orders At this location. The orders are almost always ready when I come to pick them up and if they’re not, I wait very little time. The employees are fast and friendly and communicate very well with customers and it’s clean. I cannot praise this location enough.

The food was fresh straight out the grease steaming

Ordered a 5 pc tender and a 6 pc boneless, gave us a big box of tenders, no sauce, and no biscuits, only thing they got right was the sides

Two large Mac n cheese one half full the second with I suppose “extra special seasoning” paper of some sort inside of my Mac n cheese. Red bean n rice large half full. Biscuits hard. Not cool. Chicken on point. Fries meh 🫤 worth 75.42 no I don’t agree. SMH. 🤦🏼‍♀️ people if your job is food please make sure you serve something you would serve your grandmother or mother.

Really good food the frys are extremely good

I ordered the tender special, my food is extremely cold, when I called the restaurant the manager wanted me to bring the food back tonight and I explained to her, I cannot. The manager was rude and hung up on me. I work too hard to be unsatisfied with my food and disrespected!