Popeyes Louisiana Kitchen

They forgot my chicken sandwich, Blood

Around 5:45 pm on Friday, October 25th, I watched the person packaging the chicken doing so without gloves and with her hands still dripping wet from the bathroom. I was standing outside of the bathroom door when she was in there. She didn’t even turn on the hand dryer and only had the water running for maybe 2 seconds. If she did use soap, it was not rinsed off. The bathroom door and handle were soaked and the bathroom was so gross I refused to use it. After witnessing her handling food with bathroom water all over her hands, I asked to speak to a manager. She informed me that she was the manager. When I called out her disgusting hygiene practices, she just continued packing people’s chicken with wet hands and responding with a sarcastic “ok”, over and over. She literally said nothing else. I walked out without my $33 order and I’m now contacting customer support for a refund. I’m not paying y’all money to get infected with norovirus. Disgusting… do better.

I want to update my COVID era review when I experienced insufferable staff (gee, I wonder why they were so angry being forced to come into work to serve food to people who could give them a serious illness?). I've been going to Popeyes semi-regularly now. Consistently good service. Accurate order filling. Food is tasty. Drive thru moves along quickly (mostly). Inside the restaurant is clean. Counter staff are usually nice. All said and done, I like this place. I wish fried chicken was cheaper but Popeyes is about what KFC or Crack Chicken charges.

Service and food was great!

Brandi and Rylie, where friendly and fast, I've been coming here for years, and I can see the improvements they have made in the last month or so

Stopped by for lunch, service was wonderful, fast and hot

Didn't have chicken in the middle of the day

I love their wings! Service is fast and friendly, the price is good, but the wings are great. Plain, no sauce for me.

8/142024 7pm My wife went to the West Saginaw Popeyes and placed an order for boneless wings, 3 piece thighs with red beans and rice. Well the gave her bone in wings one thigh and two drumlegs.So she drove back to get replacement order (She tried calling but no answer go figure). There was a young man who got upset snatched the bag kicked the mashed potatoes that fell on the floor and pretty much made my wife nervous. I wanted to go up there and find out why he did this and why other manager didn't reprimand him. But my wife thought I might get jumped or shot smdh. Popeyes hire better people, this crap is getting old. No customer should be made to feel this way. Last time ever going to this Popeyes the employees have no respect or any good customer service.