Popeyes Louisiana Kitchen

Went inside and waited 20 minutes just to get acknowledged and finally got to order then she informed us that the dining room would be closing in 20 minutes so we just had it made to go but they really need a register for dine in and someone taking care of the online orders, maybe they are just short staffed and paid to upgrade to Mac n cheese and it was just a big blob of cheese and grease

Not the best Popeyes experience. Staff seemed unhappy and our food was not great. Red beans & rice tasted old, some of the chicken tasted over cooked/chewy and the biscuits tasted old.

this is more about the mobile delivery service. they dropped the food off at the wrong address because it just had a first name and last initial and no apt or house address on the ticket. Sorry Customer 37 Andrew H. of Johnson City. Now I know why 2 chuck don't order on-line or by phone for home delivery. for the cost and the tiny amount, which about 4 years ago probably cost under $7 you got screwed shelling out over $25.00. i called them and they said there was nothing they can do, like see who customer 37 was and call the delivery driver with the correct address. Make sure you get your credit card refunded got them screwing up. Not about to leave my address because anybody reading this can claim to be Andrew H. Door Dash delivery Thursday night Jan 25th 2024 ordering time 9.21 dropped off after 10 P.M. i have to give them a 1 star on the delivery service. the other i cannot say other than the atmosphere at home is great and as for the food, the sandwiches need seasoning only, no bread, maybe shake and bake. stop putting "pickle ends" on them and provide sauces or creams on the side. the fries had no Cajun taste to them, the sodas were watered down, flat, no carbonation and salty in taste. sugar free and zero carb has a sweetener you notice, these had zero hint in them. for that amount, individually, i can get either 4 bags of $5 shrimp, 3 bags of catfish nuggets at $6.40, 4 bags of Ahi tuna, 3 turkey tenderloins, 20 lbs. of drumsticks and 2 chuck roast as well as 4 pork roast and at least 18 cans of goods or 18 bags of frozen veggies. so, for that you could have had 1 serving of shrimp, 2 lbs. catfish, 10-12 drumsticks, a pork roast and 4 cans of soup mixture and or 4 bags of whatever vegetables you crave all under or just over what was paid for 1 chicken sandwich, 5 chicken fingers, fries, mash potatoes and gravy and 2 sodas.

This location is absolutely AWFUL. The employees are rude and to be a chicken place, they NEVER have chicken ready. There is always a wait. I placed a mobile order and STILL had a wait. I’m 100% done with this location. The fact that Wingstop is now open is going to be the death of this place. Simply because they are lazy. Don’t pick this place for lunch break during work hours. You will no doubt be late back from lunch. It’s also in a really stupid location.

My wife had been through the drive thru on a work day and was pleased with the food. We decided to dine in on a Sunday. We walked in and there behind the register was a lady who didn't say a word to us when we approached her. We looked at the menu on the displays, one of which was not operational. I asked if the 8-piece came with a side. She said yes. I asked her if the sides are on the menu. It was my first time there and maybe I'm not seeing them, plus i didn't want to hold up the next customer. She said yes. A coworker of hers told her the display with the sides wasn't working. The cashier sighed out loud and read off the sides. I hardly understood her. By this time, I could tell my wife was ready to say something to her. We decided on our side, she rang us up, we paid, and she walked away without saying a word. Did I mention there was another customer behind us? We sat down and waited. At this point I was actually entertained with the way she was treating everyone; my wife, not so much. She then left a bag on the front counter and walked away. My wife got up to go grab it. I guess she assumed it was ours. I wanted to leave it there and wait to see how long it would take for her to tell us our food was ready. My wife opened it up, checked the contents, and signaled me to leave. I followed her out and told her we're getting a refund. I took the bag from her and walked back in and told the cashier I wanted a refund due to her poor customer service. My wife then weighed in and she began arguing with my wife. The manager got involved and began issuing the refund while the cashier continued arguing with my wife. She then told her manager she did not see us when we walked in because she was so busy, which was a lie. She told several other lies during the course of the argument, all of which her manager could verify if she cared to do so. We were issued a refund and will never go back.

Chicken was pretty dry

I ordered on the app it was a slow glitchy and awkward but the counter service was great the food was fresh and tasty. The restaurant was clean and the atmosphere was enjoyable Parking: Parking was plentiful and clean