On Tuesday I ordered delivery by phone and got a Thin Crust Meat Lover's Pizza and 12 bone-in mild buffalo wings. When the food arrived the pizza was outstanding, but the wings were not up to their usual standards. I called the store and the manager, Eric, who actually took my order, answered and was so incredibly professional, courteous and just pleasant!! He worked it out to make me fresh wings the next day to make up for it! They were incredibly delicious! I wanted to recognize Eric and Pizza Hut for continuing to provide outstanding food and service to their customers! Thanks Eric!! It was a pleasure meeting you!
Ordered delivery. The store near me uses Doordash to deliver orders. The driver forgot the drinks and blamed it on the store. Then threw the stack of pizzas at my roommate and ran down the sidewalk and drove off before we could ask anything else. When we opened the pizzas we discovered that he must have dumped them in the floorboard at some point because they were big piles of mush on one side of the box.
We placed on order online through Pizza Hut's website the day before our son's class party specifically because they opened at 10:30 and we were on a time crunch to be there at 11am. We arrived at 10:45 and they didn't even have a record of our order. So now we are going to be late and the entire class will not have their pizza on time. Unbelievable. So beware when ordering online through this place.
We had a good experienced at the Watauga, Tx location. Food tasted great, we will be back.
Farming out deliveries to Doordash and offshoring customer support, nice. Puts on $YUM.