Pizza Hut

Had to wait after placing order online. Ordered extra sauce, got no sauce

I order Medium pizza online and they said it will be ready in 25min .so when I arrive at the store my pizza wasn't made and the say I have to wait for 25min for my pizza to be made. I request for my refund and left

Placed an order online with a delivery time of 1-1.5h, around the 1.5h mark I received a text from door dash saying they were waiting for the pizza to be made; however, all the employees were in the back on their phone. I never received my pizza, a refund or even an ‘I’m sorry’ from Pizza Hut. This is the WORST experience I have ever had with a pizza place. DONT SPEND YOUR MONEY HERE!!

I got the new Roasted Garlic Cheese Sticks and it's horrible. They are putting more garlic than cheese.

Business is going downhill! As a regular customer of this Pizza Hut I will not be ordering here any longer. Attempted to order food over two days, over $120 worth of pizza and neither order was ever delivered either day. 1st day food was never delivered after almost 3 hours, finally had to call in and cancel. Tipped the DoorDash driver thru cashapp just for wasting her time waiting for the order. All they do is pick up the phone and slam it on hold without saying anything or let it ring to the call center and they never know anything. 2nd day placed an order after 2pm to be delivered at 4:30pm. Waited until 5 to start calling about the order, called over 10 times and finally the manager answered saying some man picked up my order around 2:30pm. Hmmm? Interesting that I placed an order, yal made it and someone picked up it all within 20 minutes. I told her I had no idea what she was talking about, mind you the app said the order was out for delivery but okay. She then told me it would take 55 minutes to remake the order and have it delivered. I decided to drive to the store, front cashier was rude when all I did was ask about my order, gave no explanation and said the manager is in the back and I don’t know how long it’s going to take and was dismissive then began to help someone else as I was right in front of her. I waited about 30-40 minutes, manager never came out and said a word to me then sent some delivery man with a nasty attitude (ready to argue with a woman) as I asked to speak to the manager as she was hiding in the back. She finally came up front and I explained to her all that needed to be done was an apology and explanation other than the b.s lie that someone else picked my order up when that was a bold face lie! I never cursed, or even raised my voice at anyone inside. Terrible customer service, then the delivery driver was waiting in his car and staring at me and my child as I was walking out, weird!