Pizza Hut

Garbage. Called to complain about the mentally handicapped individual who delivered my food late and stole my money and i was hung up on and put on hold/ignored. He shouldn't have been driving. Drunk or high as hel! drivers here please Beware

The cost for delivery and tipping is necessary you pay for delivery cost and still are expected to tip. Tipping has gotten out of hand. Don't change for delivery and expect tips

Pizzas are awesome I wasn't too happy with the hot wings. They weren't hot at all and I got one wing and the rest were legs. Lol

What is this bruh? And I had to wait outside for like 10 mine before I got any service terrible place

This particular Pizza is the best. Pizza is always Great and hot. Employees are always nice and polite. I’ve tried other Pizza Huts while in other areas of Akron and they don’t compare to this one. This is my go to pizza spot. Keep up the great food and service.

good pizza

I ordered Pizza Hut for my family using the app. I ordered a box meal consisting of two pizzas, pasta, and bread sticks. I received notification from the app saying my order was ready and that I had received 46 points for the transaction. I paid for the order using Apple Pay online. As I pulled up to the window and gave the cashier my name, he said ma’am, I’m not seeing an order. I showed the young man the app showing that my order was ready, as well as showing the points I earned, and the store I ordered from, as well as my receipt of payment that came from Apple Pay. He said that there had been issues with the app, and that he would grab a manager. The manager came and I showed him the same prof. He confirmed that they hadn’t received the order due to an app issue and he asked me to pull up my email and see if there was a message. I had received an email saying that my order could not be processed. I explained to the manager that my payment had been taken and not yet refunded( to which I proved), and that I pulled up in expectation to pick up dinner as I didn’t know anything except what the app confirmed. He told me he would call the DM and ask what to do. He came back to the window and told me that the DM said, there was nothing he could do because they didn’t receive the order due to the system error. He said I’d likely get a refund in 1-7 business days. I explained to him that I had only had 25$ and I spent 23.99 on the dinner. This is how I planned on treating my family for dinner and without any spare money I could not just go and order elsewhere. I explained that this left me in a dilemma because my family still needed to eat and now I couldn’t go to the grocery store or order elsewhere because I had no money. He told me there was nothing else he could explain to me and he shut the order window. I sat in the driveway feeling dumbfounded and baffled. I immediately called corporate because how was i supposed to feed my family now!!! Corporate could not come up with a solution because they said the store was a franchise. While still on the phone with corporate, the manager comes outside to my car window and once again try’s to argue his point. I try explaining to him once more and he tells me he does not want to hear it because I’m just repeating the same things and says to move my truck out the driveway. I ask him why is he antagonizing me, I explain that I’m on the phone with corporate trying to find a solution and I also explain that I am not blocking his order window. He says well I’ll just call the cops and tell them to escort you off my property. I said please do. Officer Ryan came and after explaining to him the situation he says, “I understand why you are frustrated and I don’t understand why they wouldn’t just make the order providing that you have shown all necessary prof. He then hands me money and said, I’m going to get you guys McDonald’s tonight because you won’t get anywhere with this guy!” Crying I tell him thank you because I literally had no money to buy my family food because of what happened!!!