Pizza Factory

Pizza is great here!!

Very good pizza and calzone will be back . Very friendly service .

We recently attended Pizza Factory because it has always been a family favorite but due to the customer service we will no longer attend. My cousin order a pizza and they brought it out to her and specifically called it out by name. It turned out to be someone else’s order and the manager approached us very rudely and started to blame us for the mistake. We explained to her that the employee brought it out and specifically said my cousins name. She continued to blame us for their mistake and even went as far as to take the correct pizza back after it sitting there for almost 1 hr. That same night my husband was with the kids near the arcade area and he overhears the employee who messed up accusing our party of trying to take peoples food. They really should work on their customer service skills and teaching their staff to not bad mouth customers. I guess it’s hard in an establishment where even the owner is EXTREMELY rude.

Service was eh. I ordered ahead and when they called to confirm they seemed confused but we figured it out. Good pizza, nice building.