food is good. but the service is horrible. there is some girl who is in the beginning of the line who does not properly greet customers or ask them what they want. she makes you tell her and she is inconsistent in how she treats customers. that's a 0 in my book for service. there's some manager there too who runs the cash register who is also equally bad with the same problem. sorry but this is a service industry and not some elite institution lol. if you don't know how to treat your customers with respect then get out of the food service industry and do something where you're not dealing with people lol.
Food is good when it's right. My order is just one of there standard wraps with fried Chicken. Instead I'll get something else or no meat at all. If it's something that they don't have at the time they should tell me they are not serving it instead of making me pay for it full and not including my item. It's frustrating and never something I have an issue with at other locations.
I enjoy this piada location because the atmosphere is always right. The staff is always courteous and kind. The food is also delicious
Second time ordering! First time ordering I got the regular spaghetti sauce, need more flavor! This time I got the spicy sauce and meatballs, meatballs are nothing to brag about, sauce was delicious! Could use some mushrooms and bell peppers! Definitely more sauce! Price is ok, need to fill the bowl more!
Was treated with a very welcoming demeanor. Nick was very courteous and extremely professional. The food was fresh and tasted excellent. Will definitely be a returning customer. Vegetarian options: You can pick what you like.