Pi Pizzeria - Central West End

It was my birthday and I had been craving a deep dish from Pi. I wanted that chunky tomato sauce and the cornmeal crust. After waiting about 35 min for the pizzas to come out, the crust of my deep dish was totally burnt I mentioned it to the server and he didn’t offer to remake or to discount anything, which was a disappointment on top of the pizza I had been looking forward to.

I do not normally write reviews but dear lord tonight was a mind blowing terrible experience. I hate to be this person but my husband and I are both servers so we have a lot of patience but or waitress either was a buster they threw in as a server last minute or needs to go through a whole lot more training. We sat down on Sunday night and ask our server to give us two minutes she lets us know then there is no draft beer or garlic knots, no biggie. She comes back and says “oh just so you know we are running low on large deep dishes” …. WTH does that mean are you out or can we order one? So my husband asks her if she can check to see if we can order one so she goes to the kitchen. Comes back and tells us they just sold the last one, no big deal. We order a bottle of Prosecco (that was an ordeal), salad, and a small deep dish. After twenty mile still have not received our bottle and she walks over to tell us yeah sorry we are out of dough so just salads and apps. So I asked her how are you just now telling us this 20 minutes after we order? She says she was just told. That’s interesting was it because you have spent the last 15 minutes bussing a table? I asked her why we still didn’t have our bottle of Prosecco and why it wasn’t sitting on the well? She just stared at me. At that point I told her we just waited for 20 minutes to not receive our drinks, a salad, and be told they are out of pizza so we would be leaving. Not sure I will go back to Pi again which sucks because I’ve always loved their deep dish.

We were visiting from out of town and we found this place. The food was good. We ordered the Blazed Wings for a starter. The wings were good. Had a slight heat level to them, but no real flavor. I would recommend a flavor. We ordered the deep dish - Western Addition & the thin crust The Hill. Both pizzas were good. I had two teenage boys with me & they had no complaints. I did order a drink which was nice, especially after a very long drive. Also, our waitress was nice and attentive.

The food was very delicious, and hot when it came out. The service was slow so if you're not in a hurry then this is the place for you. Everything came out correct it was just slow. They ran out of the 12" thick crust pizza dough, and we were there 3 hours before closing . So we got two 9" pizzas instead which was ok by us. The atmosphere was nothing special just another food joint. Would we go back? Absolutely, the food was great we will just know now that we should expect to be there a while. But there was no wait to get in, so that was good. I would recommend it to others. Parking: Parking is typical city parking find a meter or free lot then expect a short walk.

A must go to spot

We stop in to get a pizza, since we were in the neighborhood. The atmosphere was not a good vibe. The food was very bland and it satisfying

Their gluten-free claim does not comply with FDA regulations of gluten-free. If you suffer from Celiac disease or gluten intolerance do not eat here. I am covered with a rash down my hands after they claimed their food was gluten-free. To be considered gluten-free you are required to have a designated gluten free area. Gluten-free is not a trend it is a health condition. If you cannot comply with FDA regulations place gluten-friendly on your menu not gluten-free. They are 2 separate things. In addition to having an allergic reaction to their food, our food was served cold and burnt. They charged us an outrageous amount for toppings but the toppings were sparse and some slices didn't have any at all. I would not eat here again and wouldn't recommend anyone else to either.

On the search for a good Chicago style pizza. It has a cornmeal crust that is made in advance. It was okay. The wait time for it to cook was nicely short. The veggie appetizers were awful! WAY to spicy. However; they didn't charge us and we didn't have to ask for it. The service was excellent. Vegetarian options: Stay away from the roasted vegetables! The seasoning is super spicy and salty . Parking: Not much available if it's during a busy time. Wheelchair accessibility: I have a broken foot and was using a knee scooter. No wheelchair accessibility, but a young man helped me up the high step.