Longer wait time for takeout orders
I've eaten in this restaurant before and had both great service and food that adequately reflects their prices in the restaurant. I ordered takeout from here on a Weds night and was not satisfied. I ordered through Postmates online and one of the meals was for dry or soup version, I ordered dry and still received soup, and the size of the meal seemed inadequate for the price. I ordered pho and did not get a side bag of the traditional pho toppings (mung beans, lime, jalapeno, fresh herbs). The toppings were not included with my pho at all - so my pho was literally just meat, noodles and broth. There were no sides of spicy sauce offered either. For the amount of food we ordered for takeout, I do not feel the prices reflected the qty or quality. If the restaurant expects you to ask for these or to select them yourself prior to leaving with your meal, they should make that clear. I would have expected the portions to be more filling at $16-17 a serving. I cannot say I will order takeout from here again based on this experience.
We love the cilantro, basil, jalapeños, bean sprouts that come with the pho. It makes the bowl fresh and light.
I am home recovering from the stomach bug this pho place was near my son and he stopped in for me. The chicken broth pho was amazing.
Great food, friendly service! Lots of options on the menu that I can’t wait to try!
This is my “go- to pho place”, BUT (SADLY) NOT ANYMORE. Tonight, they just lost 3 loyal customers (that’s my family)…..When we entered the restaurant, it was busier than usual. We were told by one of the staff to wait for a few more minutes since the table is being cleared. While waiting, a family of 3 came in and they stood in front of us. They are White, we are Asians. Guess what happened? You guessed it right - the other family was seated first! I am not sure if I am going to get more upset with the staff who just assumed that they were there first?? Or to this family who seems not to know what courtesy means? We felt totally disrespected so we just left!