The large fry I ordered was dark brown and tasted bad. I called and was told that the fries look that way with the current potatoes they have
We ordered carryout. Kept waiting and finally found out our food was tossed to the side. Waited an hour. The management and employees didn't even say sorry. Just gave cold food and said said they were busy. Food used to be better there. Service used to be better too.
I will never order from the Mildford Penn Station again The cook did not put gloves on until after putting my food on the grill. Also, people are rude, and my fries were cold... expected me to pay 10.50 for that ♂️
DO NOT ORDER ONLINE!!! 1 hour wait time then still was not ready and would not issue a refund. The Franchise Owner was out sick and called me 2 weeks later to not say sorry but offer a comp card for nothing close to what I ordered. Very rude and unprofessional. He said he didn’t think waiting a hour for 2 subs and fries was that bad.
This is the absolute worst Penn Station. The waits are absurd -45 minutes to an hour for mediocre food and the customer service is useless. Beware...
New location is much nicer and clean. The were more generous on the fries than Eastgate and the staff is fantastic and friendly. We live between Eastgate and Mullberry and hands down will choose Mullberry next time.