Pat's Pizza & Pasta

Same good service, same good food and pleasant people

So we order from pats about every other weekend and I don’t like leaving negative reviews but the chicken tenders were awful. Normally they are great but overcooked, small and basically non edible (our dogs didn’t even want them). If we were in the restaurant there is no way they would serve them. I hate to leave supporting a local business but this experience definitely left us without wanting to go back.

We come to Pat's like once a month and today I find hair in my food. So I politely say I found hair, and the employee is like well it can't be our food person bc her hair is very very long. It must be yours. OK that's fine. I didn't even ask for a refund, but they said they can give me one. They still said it was mine, amd I just ok and walked away. Then a minute later they come back out and say "yes this is your hair bc yours is red." Ok even if it is my hair, we already discissed it. First and most important good customer service doesn't come back to the customer and says oh this is all your fault and you need to know it even after they already said it was my fault. Second, I wasn't rude and I didn't ask for the refund. Three, no one was around when I brought the plate back to them so no one heard it, but someone did when they came back to me to blame me. Like I said, I come here all the time, but the second they came back to me to blame me, is what turned me off and made this a whole negative situation.

Good

Everyone was very helpful and went above and beyond what customer service should be! Food was delicious!

Good pizza. Long wait

One of our weekly spots for dinner. Never had a bad dish or service from Pats! Their stuffed steak pizza is to die for.

Georges pizza and Chicken Quessidlla are my faves