Ordered thru Papa John’s app and somehow ended up with the wrong pizza. Called and manager remade correct pizza and got it delivered quick. Order from them all the time and it’s the first time they made a mistake. Appreciate how fast it was resolved.
For the love of God stay away from this place. The absolute Worst service you can imagine. Takes hours to get your food. Can't get in touch with store or anyone to tell you what's going on. This place is a freakn Nightmare. Just remember I tried warning ya.
Food is pretty good and the service is ok. My transaction was pretty quick (less than 5 minutes) because I did my order online.
I didn’t see anyone wearing gloves. I walked in the bathroom and a employee was dropping an atomic bom in the toilet. It stunk so bad.
Unfortunately the reviews are true and we found out by example. Initially we placed an order for pick up, there was an employee who was handling food without gloves on, we get home and find 2 fingernails in the pizza. We called and the following day was able to get a full refund. This would have easily been the end of it because I pulled down my original review and left it at that. A disgruntled employee got our card information from the order and proceeded to use our card to charge orders under it. We are in the process of trying to get things settled but Poppa Johns customer service is unhelpful, they do not take or handle customers services in the United States, all calls are sent out and screened in another country. At the end they told me to file a police report locally and cancel our cards.
Me an my fiancé just moved into a new home and we’re looking for a good quick meal after a long day of moving. And this papa johns did not disappoint!! It was literally the BEST papa Johns we’ve ever had. First of all it came crazy fast, the online time said 35-45 mins which was fine and it got here in like 20 mins if that. I was shocked. Then the food was hot and sooo good. And the cinnamon pull apart was baked so well. I’ve had it from other locations and it always seemed to be burned or hard. This one was so perfect, soft and gooey !! They even remembered the extra sauces I requested. The delivery guy was friendly and professional. I made sure to give him a nice tip !! Thank you papa Johns and the staff at this location for making our dinner experience tonight one to remember. We will definitely be ordering again. Sorry we would have provided pics but we ate everything so fast !! Vegetarian options: Lots of veggie options Dietary restrictions: They have gluten free crust
I placed an order for a later time and asked for text message updates and my husband just so happened to walk outside and our order was at the door , we don't know how long it had been sitting out there but the pizza and wings were full of ants and cold.. We didn't get a call or an update on that order. Plus our cookies were missing.. I called the store to let them know and they sent the order again and did the exact same thing.. no text updates or called and no cookie!