Papa Johns Pizza

I was at PJs twice to pick up online orders. Long waits after arrival for both. 1st I waited about 15 minutes 2nd time almost 30. That being said the staff were friendly and the pizza good. I especially enjoyed the seasoning on the crust. I was surprised because I really do not like pizza. Parking: Lot is a bit dark at night but small enough and close enough to feel safe

POOR CUSTOMER SERVICE! Ordered pizza through Papa John's app. Received confirmation email and my credit card was charged. Went to the store and they told me they didn't have the order even though I had an order number. They said "There's nothing we can do." No offer to make it right AND I had to go to my credit card company to dispute the charge. Unacceptable!

I ordered pick up. It was very difficult understanding whoever took my order. Probably a call center outside the US. My pizza was great, hot and fresh.