Old Town Crab

Never confirmed my takeout order, and would not give me a refund.

Food is expensive for what you get. They sell a "4 piece" tilapia for $13. Which isn't four pieces it's two pieces cut into four strips. Food is average at best. It's for the uninformed... I wished I had of read the other reviews before trying it.

I ordered delivery on or about November 5, 2023 via third-party service application. I ordered a seafood boil with Crab legs, muscles, shrimp, eggs, and potatoes. Upon receipt of my order, I was missing the crab legs and muscles. I immediately contacted the restaurant and informed them of my missing items. I even offered to pick up the missing items, in lieu of a partial refund and despite this order being a delivery. I was informed the manager will reach out to me shortly. Famished, I continued to eat my food. About 20-30 minutes later, I called the restaurant again. I was told, again, that the manager will reach out to me shortly. I called the restaurant a third time 10-15 minutes after the last call. Again, I was told the manager will reach out to me shortly. Defeated, I contacted the third-party service, and informed them of the issues of my order and my failed communication attempts with the restaurant. Since then, myself and the third-party service have been attempting to contact the restaurant to rectify this issue with no response or return phone calls as promised. The food is decent--I'm from Maryland so, I have had better seafood. Still, the complete lack of professionalism and horrible customer service at this restaurant is preposterous.

Ordered Takeout: my order was incorrect. Any attempts to remedy were only met with a promise that a manager would call me. A manager has yet to call me.

Ordered through door dash. Remind you I’m hungry. I ordered catfish. It was old refried and the French fries was the same. Beyond salty. The only thing correct was the sprite. I’m glad I didn’t order the seafood. So my advice eat here at your own risk. You got me once. Never ever again

The boil and bag had amazing flavor and the catfish was fried just right shot out to the cook that was there on Friday

Food had a bad ammonia taste to it! It was sour. Very disappointing!

The food is not good at all.. lacking flavors and taste like old food, it’s not even crunchy, at least the mango lemonade was decent.. name should be old food because is not what it seems like in the pictures, even the sauce are hard like stone

They have everything you want for dinner and everyday, good prizes not too expensive, food is fresh and people are very friendly, I invite everyone to come God bless