Nikki's Gourmet & Sushi Bar @ Independence Mall

Just read a few of the reviews and they are accurate. Mall closes at 8 on Saturdays and I stood in line at 7:30 for several minutes waiting for service. I was told it would just be a minute and waited a little longer. Iwas then asked if I was picking up and when I said togo, I was notified at 7:36 that they were no longer taking new orders. Though the cashier was polite, it was a waste of my time. I wanted 1 takeout sushi roll. Change the hours to 7:30 if you can serve anyone after that time.

Fast friendly service, clean and the food is good

I work at the mall and I was relying on Nikki's to be my dinner. I came into the food court at 6:10 and the mall closes at 7. They let me stand there for a few minutes while they chatted to each other and then when I looked ready to order they told me they were closed. Ummm the mall closes at 7 and that is the posted closing hours online as well. My store is on the exterior part of the mall and I don't get to go home until 9:30, I was relying on Nikkis to be my dinner. This is super disappointing. Nikkis is the only food in the food court that I like but after this visit and the behavior from staff I don't even know if I want to come back.

Ordered online and our order was exorbitantly 25 min late!!! So from time of order to the time we received our food (totaling about 40$) was 50 minutes and this is not okay. If you don't value customers who order online don't offer the service.

Sushi is fine, but wait is about 20 minutes even for one simple roll and no one waiting- doesn't quite fit in food court situation.

I am new to sushi and the nice girl at the register was so patient with me. She helped me with the menu and was very polite. I ended up getting 3 sushi rolls and it was absolutely delicious. I will definitely be coming back !!

Worst sushi I've ever eaten

I normally run into the mall to grab Sushi on my lunch hour every couple of weeks. I order the same thing (Angel Hair Roll) and Sama, the young lady that normally runs the register is already ringing in my order when she see me coming. She’s always so sweet and the fact that she sees many people throughout the week, it brings a smile to my heart to know that she remembers little old me! My food is always on point and the service is always great. This is definitely my go to place for sushi.

incredibly long wait for food with poor service. if you want a quick bite at the mall avoid this vendor.