Nalley Fresh - Owings Mills

So many healthy and delicious options. I really like the food here

Great food, Great Customer service, Best salad Bar in all of Owings Mills

From the time I walked through the door I was not greeted. I never been here so I wasn’t sure of the process and thought my order was submitted from my job already. So I asked was the order already placed because 2 minutes in either of the women approached me. They said no so I said ok I’lljust get 2 salmon ceazer salad wraps and a vegetarian chili BOWL because my supervisor was on the phone and didn’t like the service but 2 others still wanted their food. So the younger girl says so are you getting anything or not. I’m confused because I stated what I wanted already. So the older lady start speaking in her language. And I said that’s the worst customer service EVER. HOW ARE YOU DEALING WITH A CUSTOMER AND SPEAKING TO YOUR CO-WORKER IN A NATIVE TOUNGE. They continued to chat then the girl said what’s your protein. I RESPONDED I SAID SALMON TWICE ALREADY. SHE COME TO THE CASH REGISTER AND SAY DO YOU WANT THE CHILI OR NOT. I had to apologize to my co-worker because if she wants to deal with this ignorance the so be it but I will never tolerate or be ok with it. Very disturbing because my job use this place often but not anymore.

I love the food but the customer service has been lacking for some time now. I even took a break and tried to come back but the ladies with the same bad attitudes are still there. Such a shame, why work in a customer facing setting if you are going to have a bad attitude? They roll their eyes, talk under their breath, and act as if you are irritating them when ordering. I won’t be back.

My favorite healthy place for lunch - and dinner. I love the warm bowls in the winter. Try the spaghetti squash bowl. So good!!!

Unlimited toppings and incredibly fresh! Alway leave Nalley Fresh satisfied. Parking: Parking near Wegmans. The best parking is behind Nalley Fresh—usually a few spots right there!

These people are so darn nice and friendly. Natalia, is very accomodating to all my special orders.:) I am always met with a friendly smile and greeting. I love the food too. Its nice to have some healthy, delicious options. I love love the build your own bowl option. I will be back again and again.:)