Menchie's Frozen Yogurt

So mad!!! We looked online hours said they close at 11:30. We drove all the way from West Valley as fast as we could to make it by 11:30 and they were already closed at 11:10. I called she answered and said they changed their hours to 11 o’clock and haven’t had a chance to update the web. Grrrr

Fred has been the best manager. He knows his customers and has made such a nice atmosphere.

The dirtiest Menchie’s I’ve been to.

My boyfriend and I were getting our yogurt and the counters were disgusting, there were three workers. One guy was sitting on the counter doing nothing but talking to the white chick teenager that didn’t know how to do her job. The only worker I saw actually doing something was making waffle cones. I went to check out and the little teenager white chick didn’t even give me a chance to put in my number before just going ahead and checking out. Her attitude was nasty towards me and my boyfriend.

We showed up at 10:48pm on March 8th and the doors were locked with the employee inside sitting at the counter on her phone and we ask the family that had just left if they were closing early and they said they just got done with a rush and just need to restock toppings, but the doors remained locked. We also knocked on the door to ask the employee and she looked up at us an than back at her phone, but having no toppings doesn’t seem like a justified reason to close early, I could be wrong though. But also their sign on the door also says open until 11:30pm, and we called a couple minutes later to ask when they were closing today and was told 11pm and I had asked why and was just told normally we are open until 11:30pm but today we aren’t.

Great service

Always great service