Menchie's Frozen Yogurt

The yoghurt tastes fermented.

If I could give this place a zero, I would. The woman kept charging my card saying it wasn’t working, so I showed her her my bank charges showing it charged twice. She argued with me for 10 minutes and she would not let me get new ice cream because mine melted while she argued with me. Terrible service. Their phone number isn’t even working, so I can’t call to try to get my money back. If you are that hard up for cash don’t try to steal from customers. Terrible!!!

Not impressed with this location. Unsure if it's shortage of workers - but it was messy, machines seemed to be half way working, and stuff just didn't seem fresh. Based on other reviews, seems to be an on-going issue. No employees to be found until one finally popped out, headphones in and on a phone. The icing on the cake was the machine asking for a tip. For what exactly? Just ridiculous.

Place smelled terrible and they had zero air on. I doubt anything from this store is fresh or good. If you can’t keep the store with AC. I’m not eating the food.

Terrible. No flavor, place is dirty and run down. Shop owner is rude and unfriendly. Avoid this place

so rude said they were closed after we had gotten ice cream and the door was unlocked

This place was so disgusting. First time going to this location.. Girl was in the bath, comes out... Doesn't say anything... Chairs were dirty.. Gnats flying around the fruit, I tried three flavors and all three were out. One wasn't even the flavor I needed so we left. Gross

We went on May 7 at around 3:00. Horrible experience employee was very rude didn’t want to work. It was very disgusting trash coming out of the can cashier didn’t seem to care at all. Trash fell while we were eating as well and cashier looked at us as if we were supposed to clean up other peoples mess. Tables were sticky and dirty. Absolutely terrible don’t go here unless you want to eat at a trash filled place with rude employee will not be returning. **Picture shown is before even more trash fell and it stayed like that the whole time we were there.

Brought my daughter here today for a fro-yo treat. We each got a small serving of frozen yogurt and a small amount of toppings. The machine was painfully slow to dispense the yogurt; it seemed almost empty. The fruit toppings seemed fresh, and the tart flavored yogurt was good. But the total was $17.00. Yes, seventeen dollars for two small yogurts. Excuse me? Absolutely ridiculous pricing. Never again. I asked the store employee about any kind of a loyalty card like Tutti Frutti had (8 punches = free yogurt) and he looked at me like I had two heads. For the life of me, I could not understand his response, despite asking him to repeat it multiple times. I finally gave up. Unfortunately due to pricing, this place is a big nope for me.

Menchies was a favorite spot of mine for many years. Our locations in Ohio closed, so I'm always excited to visit Menchies when I am at the mall of Louisiana. This is the first time I've been in about 3 years and was disappointed. It seems as if there are less flavors and toppings than before. The fruit toppings looked spoiled and the entire atmosphere was dingy. The price is what got me. I barely filled my cup up half way and put few toppings on it and it came to almost $9. That wasn't even two scoops of frozen yogurt. I know *inflation* and all, but my goodness. Not even premium frozen yogurt shops or ice cream shops charge that much. And the yogurt was almost melted. I'm not a fan anymore.