We sat down the guy was rude and didn't tell us anything. Then when we decided to go elsewhere he said something under his breath. Very unprofessional.
The owner got it right. His three locations are easy med to hard A mood and feel to whatever mood and feel you are in
Hope Macs makes it in Regency Mall. Food was very good the gourmet grilled cheese is mmmm
Absolutely worst service I have experienced in a very long time. There was only 15 people in the place when we arrived. We were able to order some drinks. A $20 old fashion that you can only order with house K.O. Bourbon. What kind of whiskey bar doesn’t allow you to order a different type of bourbon? Unfortunately that was not the bad part. The waiter, Trevor was rude, slow, and aggressive. He couldn’t take more than one drink order at a time. It took over 75 minutes to get an appetizer, and the excuse was only one chef in the kitchen. After waiting all that time he finally decided he could take our meal orders. I explained that he should have taken our order earlier if the kitchen was going to be so slow. He stated he couldn’t beat the chef into submission. And I replied that had nothing to do with taking our order 75 minutes after we sat down. He then put his hands up and said let me stop you. That ended our patience and we asked for the check and left. The bill was over $106 for the one appetizer we got (we ordered two), 3 old fashions, one drink and a beer. The appetizer was very tasty and I will share that the food has high reviews from family that have eaten there in the past. I highly recommend management review their process and staffing. There should not be a single chef and if so there should be a warning when people sit. Trevor should be required to take some customer service classes and learn how to listen and not interrupt. I can say I rarely write reviews but this time I couldn’t help myself. Avoid this location at all costs!
I loved this place. The barbecue was excellent and they really know their bourbon. They have a huge selection. And prices are reasonable. I tried 3 bourbons that I’ve never been able to find: Weller Antique 107, Old Forester Single Barrel Barrel Strength, and John J Bowman Single Barrel. If you’re getting discouraged hunting bourbon, go here and you can actually taste what you’ve been missing and eat some good food while you’re at it.
Hours have this location listed as opening at 12:30. Stopped by at 2:30 and they were definitely closed.