I ordered via their online website. Paid. Walked to the shop and it was closed. Apparently they are on holiday. We all need a break. But taking peoples money and getting them to walk to your establishment, only to find it isn't open is despicable behaviour. And to top it off, there is no one and no way to get my money back. Mantane Sushi should be ashamed of themselves. Dishonest time wasters. UPDATE - the owners assertion that I wasn’t charged is incorrect. I’ve looked at my account and the money has been taken. And it wasn’t an inconvenience. It was a massive disappointment for myself and my family. And now I have to spend time chasing for a refund. Blaming a third party just isnt good enough. ADDITIONAL UPDATE - I waited until they had reopened after their holiday. Note I had no cog ice as they have no way of getting in touch other than by phone. And when I do call, I find I still can’t get my money back. Apparently I have to talk with the owner, Andy, who is on holiday, and can’t be contacted for another 2 days. Fascinating that Andy will take time to reply to a review, but won’t take to the time to reconcile the issues associated with the review. Now I have to spend more time chasing a refund. Disgraceful behaviour that could have been avoided, initially by checking the system and then by working to get a resolution.
Great restaurant for takeaway sushi, prices are reasonable and is always served quickly, haven't had any issues.
Amazing food, great service, always blasting bangers too \m/ Arf! Arf!
Best sushi in Norwich Come back every week for this salmon combo
Always top quality quick and fresh sushi served here. It’s a shame it is not a restaurant or a bigger cafe as the small tables laid out are not really attractive to eat at but the food and service is always top notch.
Absolutely class. Good pricing and proper authentic. My go to sushi place in norwich
Best sushi in Norwich. Great selection, extremely tasty and lovely staff. I won’t go anywhere else for sushi.