Ratings of Marble Slab

google
Google
3.9
(474 Reviews)

Happy Hours & Specials

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Location & Hours

Small-batch ice cream is hand-blended with loads of mix-ins at this chain.

1150 Douglas St
Victoria, BC V8W 3M9
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
11:00 AM - 9:00 PM

Recent Reviews

google
Apr 2024
Everything I tried was incredible, the service is fantastic, and the atmosphere is so fancy and enjoyable. And we love the ice cream cake! Delicious!!!
google
Mar 2024
Kind staff, lots of delicious options Dietary restrictions: Good dairy-free options
google
Feb 2024
Marble slab is so great!! Aman and Charu are always very friendly and make our ice cream orders perfect. I wish I could give them 5000 stars. I will be here every weekend for the rest of my life.
google
Feb 2024
Went here last summer when I was craving something sweet after dinner and I still think about this today. The first lady that served me did not have the best customer service. When I asked what topping they have in response to her question of what toppings do I want, she just pointed her chin towards the general direction of where the topping was. To add, when it was my turn to pay with a different lady at the till, apparently the first lady that scooped the ice cream, thought that I (Asian) was with the party in front of me (a caucasian mother and a son) and she had mistakenly charged them extra for my order as well. It is okay to assume things, but it is clear that the pair were interacting and making conversation as compared to me who clearly stood a distance in my line, minding my business. Props to her for chasing them down the street to give them a refund, but overall it was chaotic and could have been prevented with simply greeting customers as you move up the line. I did read reviews of different ice cream shops in the area beforehand as I am not from the area but I really wished I have trusted the bad reviews on this shop in particular and walked the extra distance to another as customer service really does make or break experiences.
google
Feb 2024
Ice cream chain. Accepts credit card. No in-store washroom.
google
Feb 2024
I went there with my wife but the two indian servers were so rude.. we asked about the number of flavours can be added to gourmet creations.. she rudely replied 2. Her behaviour was so rude
google
Jan 2024
It was a great ice cream shop with lots of flavors, and it had unlimited toppings, and the portions were really big. It was also really tasty.
google
Dec 2023
Cuando vuelva tengo que volver a comer estos helados eran riquisimos
google
Nov 2023
I REALLY liked their ice cream. Smooth, velvety whipped texture and sooo many mixins. The best part has to be how many chunks and toppings they put in. So many different options too. You can't get this anywhere else. I wish they had a location closer to me. I went there two days in a row. We got white chocolate raspberry swirl, rocky road, and red velvet. A small cone is massive by the way so don't say I didn't warn you. No issues with service for our experience, the employee was very attentive and gave us time to decide.

Frequently Asked Questions

What is Marble Slab's rating?
Marble Slab is rated an average of 3.9/5 stars across various online platforms.

+1 250-590-3367

1150 Douglas St, Victoria, BC V8W 3M9