Manuels

Friendly staff. best coffee and croissant

I truly cannot fault this place. I come in maybe once or twice a week for one of their cakes and on occasion a bit more such as a roll to take away if I’m going somewhere. The guy who runs it is lovely (Sundeep is his name I think?) and to a person all his staff are great as well.

Good food

Friendly staff. Good variety of food/drink items. If you haven't been.....go!!!

One of the tastiest fry ups I've had in! Not sure what the other comments mean by rude staff. They was all friendly and polite!

Needs to improve on customer service. Not too sure if the cakes are freshly baked in store, very expensive

Excellent family bakery. Great customer service and very friendly. Been getting my coffee here for years and it angers me to see bad reviews.

Honestly, this has to be the worst place for coffee anywhere in Merton with service to match. We ordered a flat white and latte and first up, they looked exactly the same. Both tasted grainy, bitter and watery. Upon letting the owner / manager know, I was met with nonchalance. Any decent place would at least have offered an alternative as a goodwill gesture. Please save your money and try any of the other options along the high street.

Absolutely disgusting service, the rudest manager I have ever met, shouting and abrupt, no wonder it has such a low rating. AVOID AT ALL COSTS! In response to owner: I have no idea what he is talking about as I was sat INSIDE the establishment with food I purchased from THIS establishment , but judging by the manor you reply to your reviews (especially considering you clearly have the wrong person) you should re-consider your customer service techniques!