Main Street Bagel

How is this place even open? It’s a health hazard! Reported to the Santa Clara Health Dept. Mosquitos are flying everywhere, a mosquito was on my bag already when the employee brought it out to the pickup station but the manager blamed it on the door being open. Trash is overflowing, the napkins are right next to the trash and the napkin dispensers are ready to fall. Their extra supplies and miscellaneous things are outside in the customer area and ready to fall down and the shelves which they are on are extremely dirty. Didn’t even trust the area that the bagel was being assembled, had to throw my bagel away. On top of that, they lie and say your pickup order is ready when it’s still being prepared. The manager is the one who I spoke to when I walked in, all the reviews on the manager are true she is extremely rude and started yelling when I called to complain after about the conditions. I could not understand the other employee’s English (who was preparing my bagel) which can be understandable given this area but because of that, me and another customer almost received the wrong orders during pickup.

Thought I ordered a cream cheese bagel and instead the owner (who is very very arrogant) gave us this plain looking bagel?? We have always had a good experience with the employees there but the owner seems very stingy for some reason. Like you own the place, be nice to your customers and serve them well for god’s sake. (Photos attached)

I have been going here on and off for breakfast for the last 3 years and normally the bagels are divine. The last two times my bagel was completely raw in the middle. The first bagel literally fell apart in my hand as I tried to cut through it. These are bagels I bought at the same time.

We came for lunch grabbed few bagels, Lady that worked up front I apologize for not getting her name, but was super cool, friendly and I will be coming back again and again! It’s seldom you run into people that are nice and go out of their way to make sure your order and while your there time goes by great! 👍🏽

👍 Tku

Extremely poor service and attitude of the staff working is not good. Bagels are decent.

I was in the area and stopped in to get some breakfast. We had a breakfast sandwich, each of choosing the bagel we preferred. And I asked for a low/no sugar iced coffee. I’m telling you, the bagel was delicious! Lightly crisp on the outside and soft chewy delicious on the inside. The egg in the sandwich was perfectly cooked. The coffee was perfectly prepared, with just a hint of sweetness, and so good. The staff was so kind and so accommodating! I highly recommend Main Street Bagels. I had to take a dozen home. One dozen bagels, you get 2 containers of the creamiest cream cheese I’ve ever tasted. So good. Try them out and enjoy!

I used to give this place 5 stars today i taketh. I have a vinegar allergy, asked for no relish mustard onions of course it had all three. They offered a b1g1 and now i see why, they are not like they used to be it tasted old dry and over chewey & meat had a terrible taste to it. Asked for a bit of extra milk in my coffee, leave coffee out if necessary- they could also not acquiest this simple request - and instead opted to give the driver an oversized box for one bag and a loose coffee. The one bagel that arrived was soaked in the coffee bcs, naturally, it spilled in the large garbage recycling box they had put my food inside of. 😅 im so disheartened as we absolutely loved main st for our early morning roadtrips etc. So sad.

Wow! Ordered a sausage egg , avocado with tomato. On a sesame beagle.. delicious…. Also it might sound like an odd choice but I had the mango latte and it was fantastic. Gave me a hint of fruity loops cereal/lavender. Yum!

I am going to give a 4 star for now. However many times there is confusion with an ordered sandwich. When the veteran sandwich maker prepares your order you get a great meal. This place is a good alternative to Noah's Bagels. You do get cooked thick bacon and a good amount of egg. Noah's gives you a hummingbird egg and microwaved bacon that looks like it came off the hot sidewalk. Skip the Sausage, this is not a full restaurant. I ordered a Everything Bagel with Bacon, cheese, and Jalapeno. Try it !

You know, I was going walk in here and ask them "what makes them better than Noah's Bagels but I got my answer. The women in there are rude and rushed me through my entire encounter. One woman kept tell to scan my phone to pay when clearly she's saw me trying to pull it up and then doesn't give me my receipt. Just no customer service at all.

Delicious, satisfying, and great service!

Multiple times i’ve gone and been up charged. I didn’t catch it the last time I went and made sure to keep an eye out this time. Sure enough I had been charged double for one bagel. I even had to argue with the owner that I had been charged double and they pretended like they didn’t know. Do not get manipulated by this business. They know what they are doing. I work close to this location and used to enjoy coming before. Guess i’ll go to Noah’s across the street.

Excellent food,

Look what I found. A funny metal bean! If I didn’t find it fast enough, my teeth would be broken. Not to mention they got my order wrong even if I checked with them twice. Worst experience so far in the US.

BEWARE: They upcharge and don’t tell you. We ordered two bagel sandwiches and I noticed the total he told us seemed a bit high but I didn't quite look into it later. I checked the prices if I were to order online and he charged us an extra $2 and given that online orders already have slightly inflated fees it was annoying to find out. There was also no sign saying an extra charge for credit card use or an extra fee for staff costs so it's not fair that he upcharged without telling us. It feels kind of scammy. I wouldn't return because of the lack of transparency for the costs. The bagels aren't THAT good.

Bagels are good/Quality. Language barrier could affect your order Accuracy.

Mediocre but their standard bagels are all a bit weird, BLT has a bunch of other stuff on it (mustard, cheese, onion, cucumber) very confused. Ask what your getting to be sure