Macy’s Place Pizzeria

Worst place ever. Will not order anything from them ever again no matter what happens.

I love Macy's but today was terrible. I ordered through doordash at 11am for a scheduled pick up at 5:00pm on superbowl Sunday. I send my daughter to pick it up and there's no record of my order so I tell my daughter what my order is and the flat out tell her they're not going to make it. So it's 5:15 on superbowl Sunday, with a ton of people at my house and no FOOD!!!! Absolutely horrible customer service!!

Terrible service. Had someone park right next to my car and I couldn’t get in to leave for 10 minutes after I picked up my order. Will not be back or recommend. All glitz no glamour

OK pizza .. amazing wings .tons of flavors.

This place is obsessed with innovating different pies to get on social media. I’m entertained by this because I think they have the best basic cheese and pepperoni pizza in WNY. I’ve tried some of their creations and they’re good. But for basic pizza and wings nights, this is my first choice.

Overall was a good location. Parking could be better. Food was good. Customer service was good except for a few staff was FaceTimeing somebody while working. But still worth the vist.

Normally awesome pizza. Actually every thing is great. Except last night. Got a wrap , wings and a pizza. I dont know who was in charge of quality. My pizza was literally burned black. I dont understand how someone would serve that.

Ive been seeing ads for this place for a while now and Ive been wanting to try it but havent had the time as i live in Niagara Falls. But, at work the other day we decided to order from here and check it out. It was a bit pricey, but for customized items i understand. We got a shaved ribeye pizza and a nashville hot chicken pizza and they were both delicious. We will order from here again for sure.