Lucky

Monday night around 7:40 I went to the seafood stall to buy shrimp at Lucky on Mckee street. I have been going to this market for over 10 years, but this is the first time I felt the sales staff gave me a very rude attitude, I could say it was racist towards Asians, and the customer standing next to me also had to exclaim that it was very rude because he thought I couldn't speak English. I asked the management to review the camera from 7:30 pm to 7:50 pm to take measures to educate their staff. I don't want to put the video I recorded here because I also want to give him a chance to change, but I will attach a photo as a warning.

You are now loosing my business. Why are your prices so high! A bottle of Just cranberry was 15.00! Aussie Moist conditioner 9.99. It's not just these items. On average I spend 175 to 200 a week for just me. Health food mainly at a high price, Last week was 300 for me and a guest. Cereal 8 dollars. Not mention most of the produce is turning way past ripe. I see so much food with expiration dates that are with in a couple of days. Like cottage cheese and yogurt. Always check the ex dates, OK rant over.

Good store

Nice, professional, and very helpful employees.

Lines are always long. Most checkers don’t give the best customer service. Shoutout to Alexander. Tonight was my first time being helped by him. He’s got the friendliness and customer service down.

Prices truly are ridiculous here for average quality items. Just go to TJs or GO at this point, even if it's a few miles farther. Basically the only people who go here now are a nice mix of the rich or the ignorant.

Worst grocery store in the area. Produce is lackluster, prices are well above average due to location, and the customer service is non-existent. Usually only 1 check out lane open, even when self check out is unavailable. The cashiers will literally not say a word to you for the entire duration of your checkout; not even an acknowledgment of your presence. Just an overall lack of care from staff. Would imagine that management is even worse given the lack of consequences for such terrible work ethic. We used to go for the convenience of location at the bottom of the hill, but will go out of our way to avoid this store now.

This place is a train wreck. I don't know what's going on - it was fine before - but I don't think I'm going back. It wasn't even that busy, but the lines were all backed up and nobody seemed to care. I went to the self checkout, scanned all my items and started to pay and got one of those "item removed from bagging area" errors. My payment went through, but it was blinking red and chiming. The checkout attendant was at the next station. After she finished there, I asked if there was anything she needed to look at. Didn't even respond - just walked away. Whatever - I'm not wasting any more of time here.

Store is ok but checkers are rude and really ghetto.

Very disappointed that they added the security gate and fence. It just feels like the store just treats its customers like animals and criminals.

I like shopping at this store. It's clean and employees are kind and helpful. This review is for the bakery. I called and ordered an 8"round birthday cake for my son. My daughter went in to pick it up and the clerk didn't open the cake to show her or give her a copy of the order ticket. When we opened the box to remove the cake for the celebration, I was shocked. Super disappointed and is the reason I will never order a cake there again.

Bought some groceries in Lucky san jose. Not all that we wanted, but still a good one to shop

It would be great if the cooler is in the checkout area. Nevertheless, product inside the cooler always have coupons on it. More saving.

If you don’t purchase anything from this store after your visit, then on your way out of the store a loud alarm will go off all around the store and your cart will cease to move. Notwithstanding that I customarily purchased something there whenever I stopped by, this has happened to me twice at this store — and those were the only two times I’ve ever gone there and did not find something to purchase.