First time getting drinks from this location. We didn’t know what to get and went for the Coffee Milk Tea and Taro Milk Tea. Taro is great for people who love sweets! Definitely recommend.
Extremely bad service from the black and Hispanic girls. I ordered a drink that came with no sugar and wasn’t sweet at all. There was no sign next to the drink that said it was unsweet. The cashier didn’t say anything either. Once I got the drink and tried it, I went up to say there was no sugar and they say it’s the only drink on their menu without sugar and I should have known. They didn’t want to replace my drink, until after 5 minutes of arguing with them. Extremely poor service and it’s enough to lose my business after coming to this place since it’s been open. Maybe hire more competent employees.
I placed a take out order recently, but they were closed earlier that day. It took more than a week, and multiple calls to get the refund.
I had a disappointing visit, and unfortunately, this isn't the first occurrence. Yesterday, a black lady was quite disrespectful. I would recommend that the manager ensure staff members are trained to handle customers more effectively. A few weeks ago, I faced a similar issue with a white lady when I wanted my drink prepared differently. Despite trying to communicate, she purposefully ignored me, and later stated that she knew what she was doing. YOU AREN’t GIVING US DRINK FOR FREE, WE ARE PAYING FOR IT. SHOW SOME BLOODY RESPECT. NOT VISITING THIS STORE EVER AGAIN.
I always come here and get the taro slush woth Boba ,this time it was too overpowering sweet too much powder and they did not blend it right could not even drink it.
Delicious teas and a great environment.
Not bad! Pretty good Boba, fast and friendly staff.
The workers were busy on their phone. Got my orders wrong. Even my taro wasn’t the correct sugar but I do not feel like going back in to get terrible service.