Today me, my son, and a couple of friends met for coffee and doughnuts at Krispy Creme in Birstal. This is something we do once a month or so. Today, when we arrived, my son said he needed to use the toilet. However, the toilet was in such a disgusting state that my 8 year old refused to use it. The viewing windows to watch the doughnuts being made were so dirty both inside the glass and outside it looked like it hadnt been cleaned in days. Staff making fresh doughnuts without wearing gloves and what topped it off was seeing the state of the floor at the back of the machines (which looks accessible for cleaning), this turned my stomach. This was not a mess that looked to have been done today. This has been neglected for some time, if we had seen the extent of the mess prior to purchasing, none of us would have spent a penny! We have no intention of returning to this dirty store. UPDATE. After sending an email directly to krispy Kreme online along with the above pictures, they have sent me a voucher for 12 doughnuts......... this would be the last thing i will be using in this store, given they make the doughnuts for many retail stores i think i will keep well clear.