Kickback Jack's Durham

excellent place to share good atmosphere delicious food

Food was very very good. Beer was cold and fresh. Set outside originally and couldn’t even get service so went inside. Guess the waitress didn’t know we was there. Took forever just to get drink but once waitress knew we was there she did pretty good. Bunch of drunks at bar inside and outside. They was very loud, game wasent even going. Highly recommend the food, but don’t think I would return to this location.

The server I had tonight was uneducated about the drink menu telling me what I couldn’t have which was a lie because I am a regular. He asked if I wanted to speak to a manger which I did. The manager didn’t seem too much educated either on drink policies and substitution's on the liquor. Please train the management & waiters. My family and myself got up and decided to leave before placing our order. I will not spend my money at any establishment where staff members tell regulars what they “can’t” have & acting like you don’t understand the words coming out my mouth when I clearly said a strawberry bucket butt-wipe, he tried to hand me the drink menu & literally pointed out the drink I said….. so if you heard me why say “huh” looking stupid smh I normally come during lunch hours and ima stick to that “IF” i decide to ever come back. I wouldn’t recommend eating here for dinner hours the servers are lazier and uneducated. And expect a tip, BYE !

There was a little confusion on who our waitress would be in the beginning, but once our waitress did come we ordered drinks, apps, and kids meals. The apps came out before the drinks did. They were the philly egg rolls, and firecracker shrimp. Cooked to perfection. I asked for a couple things from my waitress, an expo who asked, and someone else who stopped by our table. I wasn't able to get the napkins, or drink, until the end of our meal after the main entree salads came and after asking several times. My waitress was very polite and did eventually bring me the items. The Berry Salad was very good with salmon and raspberry dressing. I waited about 20 mins after end of meal for my server to come back, but she never did. Definitely didn't get the chance for a box. I saw she was busy, so I was waiting and bussed up the table a bit. I waited alone with my wallet in my hand for a while. Noone came. Finally, I had to go because my family had already left to go to the car earlier. I saw the the manager come up to the host stand and she checked me out up front. If you're looking for great food quick with a laid back atmosphere this is a good stop, or a drink at the bar for sports games. If your expecting great 5 star service this location is not ideal or if you're on a strict schedule. I won't be returning to this location, but I wish them the best of luck. Hopefully, you will have a better experience. The food was delicious and people were friendly, just not very present tonight. Good prices for the quality food.

Not bad, service was iffy but don't know if she was new.

Manager Courtney was unprofessional, My family was seated before two other tables, they could not figure out who our waitress was. After an hour of no food, poor service and a bad manager we left.

Food coming out half done or over cooked. The waitress can’t seem to write the orders down correctly. And the manager shows no concern.