KFC

Food service is very beautiful

The services is way too slow, the air con was not working and the staff is not trained in handling guest problems, and the food was cold after waiting for 35 to 40 min

Delicious

I called at KFC at 10/01/2024 15:07. To ask if can send someone else to pick a take away order. Or can I order it on call or it have to be order online in which he told. Sir, you can order online from website or application in very polite way. I ordered online through website Yay! Your KFC order number 336KW93505 is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes. It says in the message box time till now is 15:22 when I received this message by this my food should be ready by 15:29 in which I was fine no problem because this is very fast what I expected. I booked a rapido company rider for picking up my takeaway order. My rider reached the location at 15:55 it’s was already 25 mins late. But the twist in the story by kfc when my rider asked them for my order they told “we haven’t received any order by this name” he called me and I told him can you pass your phone at the counter. On the counter I don’t know the lady she told we our check your order till now we haven’t received anything. 16:00 it took them 5 mins to check the order and then I called my rider to check the status he told he don’t know I told him again to pass the phone to counter he did then the lady told yes sir we have received you order it’s in preparation I was like in preparation but why I asked here she told that when we will see you rider then only we accept your order. I was like what. She cut the call off after that. I was in shock she know the future she knew that for this order a rider is coming I never mentioned a rider in a takeaway order nether I mentioned my name on the first call with the guy. But I my rider picked the order at 16:15. It reached me in 16:30 it took 15 mins .it was a paid order from the start. But that lady was like we only accept order when we see the rider on the counter. But ma’am you company told my order is ready by 15:29 but just because of you it took more that an hour Thanks

Don't know what was in the chicken, it was like rotten meat. And next day i had food poisoning. Not a good experience.

Rajasthan nimbahera