KFC Norwich - Longwater

Good.

Had another order which had something missing, this time it was a large popcorn chicken which didn't get noticed until I got home as went through the drive thru. You trust them to get an order right and quite simply they never do. Unless you are dining in avoid at all costs. Simply shocking!!!!!!

I had been slightly worried given the reviews, but the food was tasty and arrived piping hit. The staff member delivered it to our table promptly. The floors and tables were not all clean. However, when did people just get up and leave without putting their rubbish in a bin and their tray away? Another family dropped food on the floor acknowledged it and left it there. I do think that table cleaning chould be a bit more frequent, however it is exacerbated by customers not doing their bit too! Overall I was pleasantly surprised and thank the staff for their service yesterday afternoon.

Unfortunately on this occasion there was a 40+ min wait to be served in the drive-thru.

Ordered a family bucket from here for delivery.. turned up early which was promising, but once we opened the bag all sides were missing and chicken was cold. How is 8 bits of cold chicken and 1 box of cold popcorn chicken suppose to feed a family of three? Can’t even contact the company and branch doesn’t pick up the phone so we can get the rest of the order so I have had to cook dinner anyway. Lost £30 and customer service sucks. Don’t waste your money!

Always use the drive through and never had a problem. Drive from Dereham and food always hot when we get home.

I am not happy I’ve gone to the restaurant for many years and today they just really dropped the ball they didn’t get one thing right on my order . My meal was overcooked . My meal was completely wrong . I ordered a bbq Tower burger and they gave me a Zinger burger I ordered bbq wraps and got that wrong by giving me a supercharger wrap I am devastated with the performance of the staff. It is very unlikely, I will return to this restaurant in the foreseeable future.