KFC Ipswich - Martlesham Heath

It is what it is! Food was very tasty especially the chips!

5th time on a Saturday evening of no gravy. They order gravy for the day time only. Terrible service, Missing items in box meals for the 3rd time.

With service like this it won’t be long before McDonald’s which is opening soon will put this place out of business

Well this was an experience, ordered on the self serve thing. Chicken fillet for my husband no cheese or mayo and a banquet box for me. Sat at our table patiently and waited. Husband's meal arrived all correct along with a second fillet in a bun complete with cheese and mayo. First problem not what I ordered, 2nd problem I am allergic to mayo and loath cheese. Return my meal to the counter to arrange for my correct meal, only to be told this was what I ordered, don't think so. A young lady checked the order history and confirmed this was what my order was. Definitely not. Asked for the order number but I wasn't given an order number but told her the table number we assigned the meal to. Apparently there was no order assigned to that table. Worrying as my husband was sitting at the table enjoying his meal. Ok so after much deliberation and insistence I was wrong, the very helpful young man who originally delivered our meals suggested she looked at the history on the monitor above the cooked food rather than on the till display, and guess what there was my order for 2 Meals one of them my box. The young man was very nice and apologetic the young lady needs to work on her customer service skills.

Had several visits with mixed reviews but the last one has put me off KFC all together. Services was incredibly slow and had to wait 25 minutes for our order, we can't figure out why because all the food was cold when we did get it. On top of all this the I have been up all night with rivers of lava pouring out of my backside and stomach cramps that would suggest I am carrying some kind of demon inside my intestines.