I have settled on K&B as my go to AYCE sushi spot. I mostly eat Nagiri and find a broad selection here (including torched options) compared to the competition. The sushi to rice portion is also fantastic, as there is normally a large piece of fish on top a small ball of rice. The fried appetizers are often over cooked and the desert menu could use some additions. There is also tons of seating and you can be placed in a booth with just two people. Overall, it is very dependable and I prefer it over Wind because of the portions and options.
Great food, quick service, beautiful place!
Food as advertised, the service is highly dependent on who is serving you. Some servers are friendly while others are not as much.
Food was nice, not as much variety as other all you can eat sushi restaurants. Service was bad; waiters were grumpy and plates were piled on top of food.
The customer service was really bad. The waitress was so rude. She auto charged me 15% for only 4 people. She forced me to pay it. I asked for a manager and they said. There is no manager. Do not recommend!!
The is service was fast and good never took longer than 5mins right after ordering. I do wish the menu listed the ingredients of the sushi. So many unique names it gets hard to remember each one, or try new things.
first, the good points: contemporary, spacious, and welcoming dining area. wide selection of menu items not found in other similar ayce restos. clean washrooms. some areas needing improvement: consistent pacing is a must. started a tad slow with the orders. most servers were emotionless. all the ladies should take a cue from the gentleman (who i believe was our greeter as well) who took the time to smile and politely acknowledged our 'thank yous' either from bringing/taking away a dish). still not a fan of servers having to 'push' orders from the tablet instead of having the customer directly request them. the really bad points: dipping dish set on the table was still wet like it came out straight from the dishwasher; out of the numerous ayce places we've been, this is the first time we've encountered a server putting ordered items on top of bowls we were still working on. the proper procedure should be to take out the finished plates off the table first and then serve the new batch of items (this happened even when their tables are larger and wider than most); when dessert was served, the spoons were just placed directly on the table (this is also a first as all ayce places would have a napkin ready, put this on the table first then rest the spoons there). lastly, food fails: the tom yum soup. my daughter was a bit hesitant ordering it as the picture showed a bowl with mussels and a variety of items overfilling the bowl. it was nowhere near anything like the photo. what's worse is it tasted nothing like it! the chef forgot about the lemongrass and chilis -- it was just a salty, slightly sour broth. next, the tonkatsu. it was just random cuts of pork dipped/seasoned in flour. quite unlike the picture where it's a portion of pork covered in panko and chopped into cutlets. lastly, the cheese wonton. most restaurants who offer this item has this deep fried, piping hot, with flavourful cheese oozing upon biting. kb's version: a soggy, chewy wrap with dry cheese inside. as a side note, asked for both the black pepper beef and garlic beef. no difference whatsoever. on the fence whether we'd be back for a second run or just give a hard pass.