Kaspa's Ipswich

Not a particularly welcoming place at all, female staff today had zero customer service skills, more concerned with their phones. The girl taking our order literally didnt speak, not even a hello, and couldn't of been more uninterested in taking our order, which showed because out of 9 deserts 4 were wrong and 1 didn't turn up! Desserts are good and came out in reasonable time but the customer service is non existent.

Very rude and offer no customer service whatsoever. Deserts just dumped on the table with out a single word said. Overrated company

The girl with black hair (high ponytail) should learn some manners. Chewing gum with open mouth and using her phone while taking our order was just disgusting. Generally unhappy stuff (maybe working there is a punishment?)

personally am never going to go again. customer service is terrible and they’re quite honestly just rude overall. the girl who took my order practically didn’t say a word to me apart from asking what what my table number was and whether i was paying card. my sisters food came out, the 2 drinks we had ordered came out, yet mine did not. after about 25 minutes went by and still nothing, so i went up to ask and the man told me it had been missed and they would make it, without apologising or anything. the crepe finally came out and it was raw in the middle and oddly tasted of gone off cheese? safe to say i didn’t feel great afterwards. we had also ordered a water ontop of our 2 drinks which never actually turned up, however i wasn’t going to waste my breath again. overall, if you wish to go somewhere surrounded by rude people, raw food and paying for something and never receiving it, this is really the place for you!

Complained about this before but it keeps happening. Do not order kaspas from delivery apps as they always just give vanilla gelato instead of the correct ones on the menu. What's the point in paying for a premium waffle if you never get what you ask for. This has happened almost every time I order from here. Joke