Juan Siao

So disappointed in tonight. We had a party of 6 tonight to celebrate an engagement. We sat that 20 minutes and not one person ever came to our table. We finally had to go downstairs to tell someone. By the time someone got to our table to get our drinks, it was 25 minutes. He took our appetizer order and never came back. A different girl brought our appetizers and we ask her to take our food order. We had to ask for extra drinks and then had to flag him down just to get our tickets. The food is absolutely amazing and the restaurant itself is beautiful. But the service lacks a lot.

First time eating here and it certainly won't be our last time either. Great atmosphere! For appetizer we tried the chorizo fries which are my new favorite item for sure. For entrees we ordered Wok charred pork belly with monsoon sauce and the 10 vegetable fried rice with chicken! My wife had the sparkling juan cocktail and tres leches cake to finish...lol overall a fantastic experience. Tip: make reservations first even if you come early Parking: Can be tough to find parking later in the evening nearby

We came in today for a quick brunch before the Super Bowl and our waitress Cassie was fantastic. Her smile was infectious and really made our day. We ordered the arepas con carne as an appetizer, I had the general tos chicken and my wife got a brunch bowl. Everything was cooked to perfection and this is definitely our new favorite spot in town.

I have eaten at Juan Siao many times, but my lunch there on December 26, 2023 was nothing short of terrible – from service to food. We seated ourselves and a gentlemen walked by us several times before even acknowledging us – finally he can and asked us if we wanted something to drink – we ordered and then he still never offered menus. So, after a wait he brought the drinks and still never offered us menus – we have to stop him and ask for menus. We made our choices, had to ask him to take our order and were told hold on he would be back in a minute to take the orders. He finally came back and we ordered an appetizer (Chorizo Fries), two lunch orders Birria Tacos w/cheese on the side and Orange Chicken, no peppers, white rice and a spring roll. The Chorizo fries came out and they were amazing – but it was difficult to get the fries out with any of the toppings (cheese, chorizo, green onions) so I asked for a spoon (from our waiter) – he never brought it but he walked by out table multiple times and still never brought it – I asked a server that walked by for a spoon, finally he said he would have to walk downstairs for the spoon and then after a while another person brought the spoon. As you may guess, the appetizer was cold by then. Before the lunch choices came out the waiter brought us more drinks – ever though we had not finished the ones we had. When our lunch choices came out we notices the Birria Tacos had cheese on them and my Orange Chicken looked very dark in color. The waited came by again and asked if everything was ok – at this point we had not ever tried the food yet, but he proceeded to bring us another drink, so the table was covered in 6 glasses of pop and one glass of water. We proceeded to eat and I realized the chicken was over cooked and there was no hint of any orange flavor and the Birria Tacos, really did not have any flavor either. I continued to stir it around hoping for come flavor and it never happened. After we had finished eating (what we could) we had to finally ask for the check. When he brought the check, he placed it on the table in a huge wet spot from all of the sweating from the glasses, we then had to ask for a napkin to wipe off the table. I proceeded to tell him about the meal and all he said was – I wish you would have told me sooner – he never ever said he was sorry – we paid the tab and finally lunch was over. I was super disappointed because this was the first visit for the person with me and she will not be going back – based on this meal. The service and food were both terrible that day. Parking: The only thing I can say is that it is Downtown Johnson City - parking is always terrible.

Great Asian cuisine in Johnson City. Delicious food and impeccable service.