John Lewis & Partners

Awesome products .Wide variety of products with great quality. It has a variety of products with a great range .

Tara from the Clarins counter is a great ambassador for JL and Clarins.

I wanted to say thank you to the staff in the ladies clothing department. My mum went in today looking for an outfit for a family wedding and Stephanie was extremely helpful, she took the time to find her a range of styles and sizes, gave her opinion on which styles suited her best, and she even helped my mum to video call me so that I could help from 3 hours away. Stephanie really went the extra mile to help my mum find a dress that she feels confident in and it looks wonderful. Thank you for your help!

Quality store but there toilets to where the cafe is. The smell was dreadful even other customers complained. 2 toilets, 1 disabled. But so bad smell. They really need a good cleaning and freshen up.

Not a huge store but big enough to stock interesting items. Still has a haberdashery department, much reduced in size but hanging in there.

Good products but service and delivery has gone downhill since they started outsourcing delivery. Paid for morning delivery only to be told on the morning that the delivery company doesn’t deliver on that day despite website allowing the order to be placed. JL wouldn’t cancel order either. No “above and beyond” like JL used to be. Disappointing all round.

Great service from both the customer service assistant in tech, and also the tech guy. Bought some headphones, had an issue which was resolved quickly and without fuss. This is exactly why I was a returning customer, and will continue to be. Thanks guys I really appreciate it.