JINYA Ramen Bar - San Jose

This review is for a dine-in experience. I typically order delivery on doordash but noticed the portions had gotten a lot smaller and it’s not as flavorful as it was. So I thought if I went into the restaurant I could gauge if it's the same. Unfortunately it's not. We went on a Friday night, the server said inside seating was closed and sat us on a large rectangular table outside. It was cold so I asked him to turn on the overhead heater but I had to ask a couple times before he actually did turn it on. The server seemed in a rush, didn't ask us if we wanted drinks or how spicy we wanted our ramen. The whole experience felt rushed and not as warm and welcoming as it should've been for a ramen place. Pretty disappointed as this it used to be really good. And it is one of the closest ramen spots for me but I think I will have to go somewhere else for good ramen. The place looks fancier than it is. I wouldn't bother choosing here unless you had no other options, the ramen is basic and you have to pay for all the extras as add-ons.

No acknowledgment that people are waiting at the door. Slow service. Staff need more training

I ordered couple of Original Tonkatsu ramen for to go and it is so disappointing. The ramen taste like ginger broth soup and u can really see the string pieces of ginger. I did not enjoy the food at all. I'm expecting Pork tonkatsu broth but it doesn't taste like it at all.

Staff here were extremely nice and the salmon poke bowl was great!

Great service

Tasty ramen with solid flavors. Enjoyed the tonkotsu with a strong garlic kick. Chicken was hearty and lighter bodied. The vegan harvest packed a punch and very filling - will order again even though I'm not vegan.

It was Perfect from the last minute detail, simply perfect

I came in around the dinner rush but didn’t have to wait at all. I was greeted and seated immediately and i dont know the staff shout but i think it was nice— i felt greeted by the entire store. Food was fast and service great, i had the flying vegan harvest ramen and liked the brocollini. Didnt try the eggplant appetizer or takoyaki but they looked amazing so i will be trying it next time. I would come back when the weather is cooler

Spicy creamy vegan is very good. Should try it.

Overpriced, but good solid ramen. Their ramens are around $19 and if you add a $10 item, you're looking at $36 after tax/tip for 1 person. I recommend their Jinya Tonkotsu Black Ramen. Service was fast and efficient. Note : The cushioned seats in the back of the store are badly set. If someone is fidgeting, it'll shake everyone's seats.