Took my wife there for dinner was expecting to have a wonderful experience as we have with all other jet pizza locations we have visited including this one until now! We as usual went into the Farragut (Knoxville Location) and received the worst possible experience. We set down at the table after ordering our food at the register it was a $16 pizza and I left a tip in the jar beside the register, the guy was super friendly upon ordering the food. When they brought it out to the table the guy says one second when we opened the pizza box, and used 2 paper plates that were already placed on the table before we got there. He has the waitress who was apparently also the manager or shift lead come to tell us if you purchased the pizza (Togo) which "we did not" it was supposed to be an inside dining experience, then we can't eat it inside the restaurant because the general manager refuses to let people who have gotten (Togo) orders eat at the table since they won't be leaving a tip for the server! I thought that was strange and asked the lady if I leave you a $10 or $20 tip can I eat the pizza we paid for she was like maybe, but I will have to ask my manager if thats okay or not. This is absolutly unacceptable and needs to be looked at further the main night shift manager which I eventually talked to was a lot nicer about the situation and offered to let us eat in I even paid for a beverage that way it was more fair and left a small tip on top of that which still left me with a weird look! The issue is that "Tips" have become something that people expect as something mandatory even though leaving a $5 tip on a $16 order isn't enough when I eat out I always leave at least a "20-25% Tip" so I would be one to side with fairness, this is definently not stopping at this review, I was a past food service manager and this isn't something that is and/or was allowed to happen inside any business! Parking: Plenty of parking
I have been a patron for 4 years or so now, and frequent often. I love the bartenders and servers. Unfortunately, pizza and wings get old after a while. My favorite alternative to mix it up was always the Italian Jetzee. My personal favorite of the 3 variations of the sandwich. It was definitely one of the best restaurant-made sandwiches. Unfortunately, corporate decided that the "Jetzee" will no longer be available. They also tried their own style of "popcorn chicken" that all the regulars loved as well. It lasted maybe 2 months. Just goes to show how corperate can mess up food things.
Sure miss Ryan at the Farragut store. That guy took care of us when we visited! Have only been in twice since he left. Just doesn't feel the same. Still love the food!
Great Deep Dish Pizzas! Service has been good
Came here on suggestion of hotel clerk. Great pizza at a really good price. Friendly staff, too. Reminds me of the local mom and pop pizza joints we had back home.
Via DoorDash. Hot, fresh, delicious.