Server had dandruff and food in hair, was extremely rude at counter and didn’t want to help. Referred to self checkout even though he wasn’t doing anything. Wasn’t wearing a name badge either
Love this Jamba Juice shop! Employees are friendly and welcoming, drinks are well made, and there’s plenty of parking. There’s also outdoor seating as well. There is now a self-check kiosk by the register for faster checkout which is a nice addition when it’s busy!
About 30 mins to make 2 drinks
The customer service was trash at this store. Going to a different location next time.
Worst Jamba I've ever been to. I asked for napkins and the staff looked at me like I sprouted antennas on my head. But the staff was nice to one of the regulars who they already knew. The soy berry protein shake had very little soy milk, so it was mostly ice and water. I love going to Jamba after a long workout at the gym, so this was a very disappointing experience. Won't be back to this location.
Discriminates against people who choose non-dairy substitute in drinks - charges extra for non-dairy substitute.
This Jamba Juice is the slowest location I have ever been to. I live in the neighborhood and shop at the local stores, so it's convenient in terms of location, but after this visit, I will drive to Santa Clara for better service. Today's visit is typical of my experience here. This store is usually understaffed, even on the weekends. I know it's not the staff's fault, but the employees are also not focused, super slow, and spend time messing around, checking phones, changing the music, etc. even when there are customers waiting. We always bring our own reusable cups and this is the 3rd time in a row that they still pour our order into disposable plastic cups instead of the ones we brought. It took 30 min to get 2 small smoothies and the flavor of the Mega Mango was not at all good. It didn't taste of mango at all. Again, the flavor is not the employee's fault, but just goes to reinforce that it was not worth the wait.
BESTEST WESTEST SMOOTHIES IN THE WORLD LIKE OMG, EVERY ONE IS SUPER DUPER NICE AND OMG JUST LIKE OMG ITS SOO NICE
Smoothie was more like a chunky - incompletely blended ice and fruit. Also, the server spilled part of my wife's smoothie when pouring it into the cup, so cup wan't filled.
Good food. Bad team, no organization. Terrible inappropriate music played day and night. This is an all role problem. Stems from the manager who has some poor management skills in training, setting an example, and taking responsibility.
Store has late opening, poor staffing, inappropriate music, lack of proper customer service from all levels of staff.
Only upside is that drinks are made right 9/10 times you visit
The drinks are good, the service unfortunately is not. This is the second time I’ve placed an order online after 7 am (store opens at 7 am/Mon - Fri) and the store was closed. Today, I placed an order, showed up at 8:08 am and the place was open but no one was inside the store and no drink was available for pick up.