Thieves! I ordered 8 tacos and a jumbo jack, and gave them a coupon for 2 of the tacos. Got charged for 6 tacos and the burger. When I got home I found that they only put 6 tacos in the bag. If they weren't going to honor the coupon they should not have accepted it. At least then I could have gone to a store that WOULD honor it. Update: This store is even worse now! My wife ordered on the app (and got charged) and when I went to pick it up the side door only partially opened. The front door was locked so I tried the side door again and it opened- although someone had stuck a broom in the handle. After several minutes the person inside saw me and said that they were "closed". So, no food even though it was paid for. This is absolutely unacceptable! I wish I could do another 1 star review instead of simply updating this one. 2nd update: This store still has not refunded my money from 2 years ago when they took my money on the app and refused to give me the food I paid for! I have only went to Jack in the Box (a different store for sure!)about a month ago- for the first time since the app scam and got 20 tacos. Point is, if you gotta have Jack in the Box, I recommend a different store.
Horrible, he lied and said the boba balls are always hard which is a lie, if you’ve had authentic boba from somewhere else then you know it’s not supposed to be hard! I’ve had it from jack in the box multiple of times and they’ve never been hard. He says every time he makes them they are. Just be ware if you want to get boba from here. However he wasn’t rude about it I just feel like he should’ve said something else besides “they are always hard” not tryna give him a hard time bc I know how it is working fast food